VELOCITY EXPRESS
LOGISTICS
Privacy Policy
A LEGAL DISCLAIMER
The information provided on the website of Velocity Express Logistics is for general informational purposes only. While we make every effort to ensure that the content on this website is accurate, complete, and up to date, Velocity Express Logistics makes no representations or warranties of any kind, express or implied, regarding the accuracy, reliability, suitability, or availability of the information, services, or related content contained on this website.
PRIVACY POLICY - THE BASICS
Velocity Express Logistics respects your privacy and is committed to protecting any personal or business information you share with us. We collect information only when it is necessary to provide our freight forwarding, logistics, customs clearance, and related services, or when you voluntarily submit details through our website, enquiry forms, or communications with our team.
The information we collect may include names, contact details, company information, shipment data, and documentation required for logistics and regulatory purposes. This data is used solely to process shipments, respond to enquiries, improve our services, and comply with applicable legal requirements.
WHAT TO INCLUDE IN THE PRIVACY POLICY
This Privacy Policy sets out the manner in which Velocity Express Logistics collects, processes, stores, and protects personal and business information obtained through its website, communications, and service engagements. The policy shall describe the categories of information collected, including but not limited to personal identification details, corporate information, shipment data, documentation, and transaction records, the purposes for which such information is collected, and the lawful basis for its use in connection with freight forwarding, logistics, customs clearance, and related services. It shall further outline the circumstances under which information may be disclosed to carriers, agents, government authorities, or third-party service providers strictly on a need-to-know basis to fulfill contractual, regulatory, or legal obligations. The policy shall also address data security measures, retention periods, the use of cookies or similar technologies, user rights with respect to access, correction, or deletion of data, compliance with applicable data protection laws, limitations of liability, and the procedure for amendments to this policy, along with contact details for privacy-related enquiries.